Last updated: November 3, 2026
We want you to be happy with your refurbished device. This policy explains how returns and refunds work.
Return period
You can return an item within: 14 days.
How to return
- Contact us at info@referbishedusa.com with your order number.
- Pack the device securely, with any included accessories.
- Ship it to the address we give you.
Return shipping
We pay for return shipping.
Refunds
After we receive and check the item, we refund the original payment method. Time to issue a refund: 14 days.
Faulty or wrong items
If a device arrives damaged, faulty or not as described, please contact us so we can put it right. See also our Warranty.
Your rights
This policy does not limit any rights you have under the consumer laws where you live.